- At the time of making a reservation your valid credit card details will be required to secure the booking.
- Reservation payments to be made in full on arrival.
- Check-in is available from 2 pm to 9pm on the day of arrival.
- Check-out time is 10am or before, not after, on the day of departure.
- Early check-in and or check-out is strictly by arrangement only.
- Please note the OFFICE closes at 9 pm
Cancellation policy Standard Rate:
- Cancellations made 72 hours prior to the day of arrival will incur a 50% charge of the first night’s stay.
- Cancellations within 48 hours or less will incur a cancellation fee of 100% of the first night’s stay.
- All “no-shows” will be charged a automatic 100% of the total accommodation amount.
Payment & Cancellation Policy For Non Refundable Rates:
- Your credit Card will be charged at the time of reservation. No cancellation are permitted and refunds will not be given for accommodation reserved under Non Refundable rates.
- A baby/child is a person; therefore the additional person surcharge applies.
- Rates listed on Alex Garden Court Motel’s official website – online bookings are non-commission able and include Goods and service tax.
- All rooms in this complex are strictly no smoking
- Please use smoking areas outside units.
- In the event of someone smoking in the units and failure to observe this will result in an additional charge to restore the room
- We reserve the right to charge costs and any resulting loss of income to the registered guest
- Any damage caused will be charged at the cost of repairing or replacing the subject items to the person who made the Reservation.